Essential Software for Massage Therapists

Jun 21, 2019

If you run a massage therapy business and find that you’re spending too much time handling the day-to-day tasks such as answering phones, booking appointments, and filing and billing, then you’ll benefit from using software that does it all for you. There’s a range of pieces of massage therapy software designed to do the tasks that an administrative staff member would do for you, making the running of your business more efficient. You can use software to book and reschedule appointments, complete payment transactions, send appointment reminders, undertake e-marketing, and more.

With that in mind, here are some of the best pieces of software for massage therapists that can help you and your business.

1. MINDBODY

MINDBODY Spa software is an online business management tool that streamlines all aspects of your massage business. The software features a comprehensive suite of tools to help you easily book and reschedule appointments, manage your schedules, securely process payments, and out appointment reminders. The software also features a marketing add-on that helps you to manage your e-marketing, including newsletters, promotions and gift cards. The software is also available as an app, allowing you to access your schedule and client information any time you need. The MINDBODY app is perfect for small-medium sized businesses and features everything you need if you’re a solo therapist without any other employees.

2. Apptoto

Apptoto is a cloud-based, fully automated service app for appointment scheduling. The app integrates with most calendars, including Google Calendar, Outlook Calendar, Office 365, Microsoft Exchange, iCloud, iCalendar, and more. Dealing with cancellations from clients and no shows can cost massage therapists a lot in lost income. Apptoto is perfect for decreasing ‘no-shows’ to appointments as it provides automatic voice, text, and email reminders to clients. Messages are sent to the client 3 days prior to their scheduled appointment and asks them to confirm, cancel, or reschedule, giving you greater control over your schedule and certainty that clients will show up for schedule appointments.

3. Shedul.com

Shedul is considered to be one of the best salon and spa booking softwares available. This is because it’s simple to use, and accessible from any device. Best of all, it’s completely free. Shedul allows your clients to book directly through your website, Instagram, and Facebook pages. What’s more, the software helps to reduce no-shows by sending reminders to clients prior to their appointments, giving them the option to confirm, cancel, or reschedule, similar to Apptoto. All payment transactions can also be made through the app as it includes a secure payment processing feature. Shedul also helps you to better manage your client relationships by providing detailed client appointment history, booking preferences, future bookings, and contact details. You can also manage invoicing, receipts, taxes, retail product management, and performance reporting through the software.

4. Timely

Timely is a Cloud-based appointment management software designed for use in spas and massage clinics. You can easily organise your staff and clients with its colour-coded calendar and 24/7 online booking feature. Timely also features appointment reminders to handle cancellations, no-shows, and reschedules, and helps you manage your point-of-sale capability, financial reporting, accounting, and marketing. With its real-time dashboard you can get clear insights into how your business is performing, and its easy marketing tool helps you to promote your business and services through SMS, your website, and social media. Timely also makes payments simple and secure, and is compatible with Afterpay for more efficient payments and a better customer experience for clients.

5. Bodywork Buddy

Perfect for solo massage therapists, Bodywork Buddy is specifically designed to make running your massage clinic alone, easy. The online-based massage therapy software offers options for scheduling appointments, sending appointment reminders, sales tracking, SOAP notes, expense reporting, client intake forms, and more. The Optimised Scheduling feature also helps to cluster appointments so you can eliminate appointment gaps during your workday. Clients can book appointments online 24/7, and reminder emails are sent to them automatically. Bodywork Buddy also helps with your client relationship management by allowing you to keep detailed notes on your client’s past appointment history, contact details, and information. You can track gift certificates or sold service packages easily, allowing clients to purchase and redeem your services hassle-free.

Get your massage therapy business on the right track

One of the top priorities for a massage therapy business owner is to keep appointments and day-to-day tasks running efficiently. But firstly, to ensure you have the right knowledge to run and manage a massage clinic, training in massage therapy is essential. Discover Massage Australia provides industry recognised courses in massage therapy, allowing you to learn everything you need from the best in the business.

Cameron Aubrey

Cameron Aubrey has over 20 years experience in the massage industry, and leads the team as Course Director at Discover Massage Australia. Cameron holds a Diploma in Remedial Massage, and his expertise runs across a large range of massage techniques, particularly sports, Swedish and whole body massage.